Enterprise AI

The System of Intelligence
for Retail Commerce

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Customer Support
Digital Commerce
General Trade

One Knowledge Graph that Remembers, Reasons & Acts

on every image • every conversation • every order • every invoice  • every ticket
WHO IS IT FOR?

The right intelligence for every person

Select a role to see where the intelligence makes the difference.

Channel Partners Field Teams End Consumer Growth Teams

Order smarter.
Earn more. Without waiting.

Realtime ordering on WhatsApp & Voice.
Purchase history aware.
Pre-approved pricing negotiations.
Competitors signal detection.
Bhavani Electricals
0:10
HINDI · AUTO-TRANSCRIBED
20 32A MCB और 5 8-वे DB चाहिए, क्या rate लगाओगे?
11:04 AM
Gold tier · Bhopal · last order 3 wks ago
0:08
Replying in Hindi
हाँ! Total ₹10,300 - book कर दूँ?
11:04 AM
अरे भाई थोड़ा कम करो, मंदी चल रही है
11:05 AM
Pre-approved limit 5% · gold tier
आपके लिए 5% extra off - ₹9,785. चलेगा?
11:05 AM
हाँ, book कर दो 👍
11:06 AM
Order readyVERIFIED
32A SP MCB ×20 + 8-way SPN DB ×5
SKU decoded - from voice, matched to order history
Negotiated price - ₹9,785 (within approved band)
Credit approved - within limit
ERP synced - #PL-5107
Deliver Monday, 6 Jul
Confirm order →Change qty

Less paperwork.
More selling.

Full account brief before every visit.
Order capture by photo or voice.
Post-visit follow-ups, automatic.
Di Star Traders sekarang
"At Star Traders now"
10:04 AM
Lokasi terdeteksi · Star Traders
Ini petunjuk untukmu - sebelum masuk.
"Here's your brief - before you walk in."
10:04 AM
Visit briefPRE-VISIT
Star TradersRetail · Rute 4
Outstanding $12K · terlambat 45 hari
Order terakhir 38 hari lalu
Skema Q2 - cashback 3% · order di atas $5K
TARGET Dorong Perma NoHeat + reorder Primer & Emulsion
15 menit kemudian · di counter
Pembayaran $12K sudah ditagih. Order: Primer 200L, Emulsion 300L, NoHeat 10L.
"Collected the $12K. Order: Primer 200L, Emulsion 300L, NoHeat 10L."
10:24 AM
Kunjungan terekamERP SYNCED
Pembayaran $12K tercatat
Order dikonfirmasi - Interior Primer 200L · Emulsion 300L · NoHeat 10L
Briefing selesai dalam 20 detik · ERP diperbarui

Every question answered.
Every need met.
No transfers.

Personalised product advice.
Instant support without the wait.
One agent. Every need.
Skin Studio
online · replies instantly
Hi - my sunscreen arrived with a broken cap. Can I get a replacement?
2:14 PM
Ira - ordered sunscreen 1 week back · 15 days returns window
You're within the window - replacement booked, on its way.
2:14 PM
Thanks. Also, my cheeks are dry and flaky lately. What should I use?
2:15 PM
Orders monthly · combination + sensitive skin · fragrance-allergic
For your skin, this should help - checked it's fragrance-free:
2:15 PM
Recommended for youIN STOCK
Ceramide Moisturizing Cream · 16 oz · $20
Fragrance-free, allergy-tested - safe for your sensitivity
3 ceramides + hyaluronic acid - for dry patches
Pairs with the Vitamin C serum you bought in May
Earn 480 loyalty points
free 15-day returnsAdd to cart →See full routine
Cool, this works.
2:16 PM

Root cause in minutes.
Not just hypotheses.

Revenue root cause in minutes.
ROAS diagnosis across all signals.
Replenishment before the stockout.
BI for eCom
Analyst · live data
Why did ROAS drop last week?
9:02 AM
Traced it - 4 signals, one story.
9:02 AM
ROAS −18% · root causeDIAGNOSED
Bids +22% on 3 campaigns
Competitor −12% on hero SKU
Stockout · 2 top ASINs · 4 days
Listing change · conversion −9%
Rebalance bids + restock+₹6.4L/mo
Show evidence →
Ask anything

Built for your verticals

Agrichem
Pharma
Building & Electrical
FMCG
Consumer
EVERY SURFACE

Meet your users where they are

The same intelligence across every channel and interface for a consistent experience.

WhatsApp
Messenger
Line
Voice
Brand Website
Custom App
Analytics
Viber
Marketplaces
Zero habit change  required to adapt.
WhatsApp & Messaging
• No new login or app required
• Orders, schemes, stock & support in one conversation
• 25–30%+ adoption in 8 weeks
Voice
• From voice to verified order
• Understands every local language
• Built for rural and low-connectivity markets
Brand Website
• Search by need, not SKU
• Context-aware recommendations
• Guided buying conversations
Custom App
• Works inside your existing SFA & Field Assist apps
• Order capture, outlet intelligence & guided selling
• Zero workflow disruption
Marketplace
• Deploy across Shopee, Lazada, Amazon & Flipkart
• Catalogue and listing intelligence
• Inventory and bid optimization
Dashboard & Analytics
• Ask questions in plain language
• Answers backed by live business data
• No reports to interpret
USE CASES

Workflows from eCom to General Trade

From the first search to the final decision, every agent reason on the same live commerce knowledge graph.

From the first search to the final decision, every agent reasons on the same live commerce knowledge graph.

Search & Discovery

Explore
Intent Understanding
Intent Understanding
Interprets natural language queries
Product Discovery
2x faster product discovery
Fitment
Fitment
Fits the need, not just the spec
Compare
Compare
Explains trade-offs
Lead Qualification
Lead Qualification
24×7 qualification,
2× higher conversion
Cross-sell
Cross-sell
15–25% higher AOV

Sales & Ordering

Explore
SKU Recognition
SKU Recognition
Maps local names to catalog SKUs
Scheme Aware
Scheme Aware
Eliminates scheme leakage
Upsell
Upsell
Suggests relevant SKUs from purchase history
Credit
Pre-approved limits checked instantly
Pricing
Pricing
Negotiates within approved guardrails
Voice + Photo
Voice + Photo
Order by voice or image. No typing

Channel Operations

Explore
OCR Capture
OCR Capture
Invoices digitized in seconds
Push to ERP
Push to ERP
5–7 days to 1–2 minutes
Fraud Detection
Fraud Detection
Flags anomalies before ERP entry
First Contact
First Contact
60% of queries resolved automatically
Auto-triage
Auto-triage
50% fewer SLA breaches
Escalation Intel
Escalation Intel
Complete context before handoff

Decision Intelligence

Explore
Unified Channel View
Unified Channel View
One view across every channel
SKU Health
SKU Health
Revenue leaks identified early
Root Cause
Explains
performance in seconds
Scheme & Pricing
Scheme & Pricing
Market-aware pricing decisions
Demand Forecast
Demand Forecast
Predicts stockouts before they happen
ROAS Tracer
ROAS Tracer
Spend-to-sales by SKU

Search & Discovery

Explore
Intent Understanding
Intent Understanding
Interprets natural language queries
Product Discovery
2x faster product discovery
Fitment
Fitment
Fits the need, not just the spec
Compare
Compare
Explains trade-offs
Lead Qualification
Lead Qualification
24×7 qualification,
2× higher conversion
Cross-sell
Cross-sell
15–25% higher AOV

Sales & Ordering

Explore
SKU Recognition
SKU Recognition
Maps local names to catalog SKUs
Scheme Aware
Scheme Aware
Eliminates scheme leakage
Upsell
Upsell
Suggests relevant SKUs from purchase history
Credit
Pre-approved limits checked instantly
Pricing
Pricing
Negotiates within approved guardrails
Voice + Photo
Voice + Photo
Order by voice or image. No typing

Channel Operations

Explore
OCR Capture
OCR Capture
Invoices digitized in seconds
Push to ERP
Push to ERP
5–7 days to 1–2 minutes
Fraud Detection
Fraud Detection
Flags anomalies before ERP entry
First Contact
60% of queries resolved automatically
Auto-triage
Auto-triage
50% fewer SLA breaches
Escalation Intel
Escalation Intel
Complete context before handoff

Decision Intelligence

Explore
Unified Channel View
Unified Channel View
One view across every channel
SKU Health
SKU Health
Revenue leaks identified early
Root Cause
Explains
performance in seconds
Scheme & Pricing
Scheme & Pricing
Market-aware pricing decisions
Demand Forecast
Demand Forecast
Predicts stockouts before they happen
ROAS Tracer
ROAS Tracer
Spend-to-sales by SKU
ENTERPRISE TRUST

Enterprise-grade privacy

Your commerce data is your competitive edge. We treat it that way.
Encrypted end-to-end and never used to train shared models.

Fully compliant with the highest global security standards.

Graas Data Security
ENTERPRISE TRUST

Enterprise-grade privacy

Your commerce data is your competitive edge. We treat it that way.
Encrypted end-to-end and never used to train shared models.

Fully compliant with the highest global security standards.

Our Customers

DKSH | Graas Client
Omron | Graas Client
Puma | Graas Client
Graas Client | Paula's Choice
Schneider | Graas Client
DKSH | Graas Client
Omron | Graas Client
Puma | Graas Client
Graas Client | Paula's Choice
Schneider | Graas Client
TESTIMONIALS

What our customers say→

The System of Intelligence for Retail Commerce.

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